Effective date: June 3, 2025
Who we are
TeraType is a cybersecurity consulting and advisory firm. We help clients with governance, risk, compliance and technical security services.
Scope
This notice applies to personal information we process when you visit this website or interact with us for example via email or phone. It does not cover client data we process as a service provider under contract; those activities are governed by the applicable Data Processing Addendum or Business Associate Agreement as relevant.
Information we collect
- Contact details such as name, email, phone and message content you submit.
- Technical data such as IP address, device or OS and basic analytics that are aggregated or de identified where possible.
- Business information you choose to share about your organization, needs or timelines.
How we use your information
- To respond to inquiries and provide requested information.
- To operate, secure and improve our website and services.
- To comply with legal obligations and enforce our rights.
- With your consent to send updates about services or policy changes.
Legal bases
- Legitimate interests such as responding to messages, site security, fraud prevention.
- Consent such as certain marketing communications and optional cookies where applicable.
- Legal obligation such as recordkeeping and regulatory compliance.
Sharing
We do not sell personal information. We may share limited data with service providers such as email or hosting under contracts that require confidentiality and appropriate safeguards. We may also disclose information if required by law or to protect rights, safety and security.
International transfers
Where data moves across borders we use recognized transfer mechanisms and implement appropriate safeguards.
Retention
We keep personal information only as long as necessary for the purposes described or as required by law. Typical inquiry records are retained for a limited period and then deleted or de identified.
Security
We employ administrative, technical and organizational measures to protect personal information including access controls, encryption in transit and least privilege practices. No system can be 100% secure. We encourage you to use strong unique passwords and be alert to phishing.
Your rights
- EEA or UK: access, rectification, erasure, restriction, objection, portability and the right to lodge a complaint with your supervisory authority. Where processing is based on consent you may withdraw consent at any time.
- California: right to know, delete, correct and opt out of certain data sharing or selling. We do not sell personal information. We honor authorized agent requests as required.
To exercise rights contact us at privacy@teratype.com. We may need to verify your identity before fulfilling a request.
Cookies and similar technologies
We use essential cookies to operate this site and may use limited analytics that are configured to use de identified or aggregate data where feasible. Analytics will only load if you click Allow on the cookie banner. You can change your choice later using the banner control.
Do Not Track
Some browsers transmit Do Not Track signals. There is no industry consensus on how to respond. We currently do not act on these signals. We will update this notice if our approach changes.
Children
Our services are not directed to children. If you believe a child has provided us personal information please contact us to request deletion.
Changes
We may update this notice from time to time. We will change the effective date above and where appropriate provide additional notice.
Contact
Email: privacy@teratype.com
DPAs and BAAs
For clients that require a Data Processing Addendum for GDPR or a Business Associate Agreement for HIPAA we will execute our standard templates or review yours upon request.